What Our Customers Say...

We have just completed a successful sale through Staves at Gleadless. Our contact there, Ben, was always very polite and helpful, and it was always a pleasure speaking with him. Our sale was hindered by probate etc., but Ben successfully carried the sale through to its conclusion magnificently. Thank you.

Andrea Ledger September 2023 (Gleadless Sales)

Very happy with the proactivity of Kate in the Dore office to help progress a slow moving chain. Very pleasant to deal with all round.

Greg Mackie September 2023 (Dore Sales)

We purchased our house through Staves and Ben Willis was a main contact throughout the process. We had a complex chain with a number of complications along the way. If it wasn't for Ben I'm pretty sure the whole chain would have collapsed. He was 100% reliable with chasing all parties and keeping me informed at all stages over the 8 months it took to complete. We're truly grateful for your hard work and diligence, Ben. Thank you.

Michelle Hazelton August 2023 (Woodseats Sales)

There are different options nowadays, but if you're going to use an estate agent I'd highly recommend Staves. Ben in particular was a real help, keeping us updated the whole way through. Overall, it was a very professional experience.

Simon Manifold August 2023 (Woodseats Sales)

Staves have been excellent managing our property let. Great comms and very helpful. Both sale and let have been great and I would 100% Recommend staves for either. Thanks

Himanshu Patel August 2023 (Gleadless Lettings)

Ben was brilliant for us during the process of purchasing our new home! We can’t thank him enough :-)
When the going got tough and stressful, he was constantly on the phone chasing solicitors and vendors and god knows who gets involved with all that legal stuff! And after a relatively easy 10 weeks, we’re settling into our new, beautiful home. Thank you Staves and Ben especially, we couldn’t be happier with your service. 

Lauren Thorpe August 2023 (Woodseats Sales)

Fantastic estate agency, real people providing a first class service. They made the whole process run much more smoothly, I can't thank them enough.

Gemma Cocks July 2023 (Woodseats Sales)

Staves have been first class throughout the sale of our house. Ben Willis dealt with the sale more or less from start to finish and he has been absolutely brilliant. Kept us informed at all times, what more can you ask for. Would definitely recommend!

Sharon July 2023 (Gleadless Sales)

Best Estate Agent experience. Really friendly and helpful team. Great communication and felt my home selling needs were very much met. Easiest and least stressful house sale I have experienced. Highly recommend.

Nicola Finch June 2023 (Woodseats Sales)

Staves, have been fantastic during the whole process of selling our parents property. They made the whole process as easy as possible. I can't think of a single area that could have been handled better.
Many thanks Alistair

Alistair Wilkinson June 2023 (Dore Sales)

Ben Willis was excellent from start to finish, an absolute pleasure to work with and I cannot recommend Ben and Staves Estate Agents enough.

Craig Biggs May 2023 (Woodseats Sales)

Staves were very professional throughout our selling process and would highly recommend them . We were always able to speak to our sales advisor who kept us informed on all stages of our sale.

Alan Cutts May 2023 (Dore Sales)

I can’t thank Staves enough for the service they provided, especially Louis who looked after me through the whole process with a professional and friendly approach. He was always on hand and did the very best he could to help me through the difficult process of selling my late Dad’s home. He was an absolute star and a credit to Staves. 

Julie English May 2023 (Woodseats Sales)

Louis was excellent in all aspects and really helped the sale to progress with buyers and both solicitors, without him the sale would have taken much longer.would certainly recommend this company.

Anne Simms April 2023 (Woodseats Sales)

We used Staves to move house and we had all our dealings will Ben Willis at the Gleadless branch Ben was fantastic in helping sell our property and buying our new home from start to finish he made the whole process simple and hassle free a really professional friendly approach which is a bonus as moving house is known to be a stressful time we highly recommend the company 👍👍 to anyone wanting to buy / sell a property. A big thankyou

Andrea Norbury March 2023 (Gleadless Sales)

Fabulous service from this team at Staves Estate Agents at Gleadless - thanks especially to Ben Willis and Gail Green for their competence from start to finish - would definitely recommend these guys!

Wendy Hicks March 2023 (Gleadless Sales)

Had lots of problems with other estate agents before finding these guys. Used them to both buy and sell. They were honest and fair to all parties throughout and gave accurate valuations, none of the annoying properties going for 25%+ above asking prices that's so common in Sheffield that leaves you feeling cheated. Would definitely use again

Callum Wilson-Smith March 2023 (Woodseats Sales)

Brilliant from start to finish with our sale and purchase. Nothing was too much effort for the team. Thanks Louis and the Woodseats team!

Stefan Cooke March 2023 (Woodseats Sales)

Ben was great when purchasing a property very professional and quick to respond.

Zoe Burgoyne February 2023 (Woodseats Sales)

5 star guys working here, thanks to Ben in Woodseats branch to help me out well.

Rositos Taher February 2023 (Woodseats Sales)

Really good experience with this company, go the extra mile. Recommend them anytime.

Pauline Allen February 2023 (Gleadless Lettings)

Matthew and Kate at staves were so helpful throughout the whole experience from valuation and sale of our property to the purchase and completion of our new property. Head and shoulders above other estate agents we experienced.
Would totally recommend using them.

Kath Hancock January 2023 (Dore Sales)

Ben Willis was my main contact at Staves throughout my purchase he was on the ball, polite, available to speak to, having been in the property industry for 10+ years this is rare to find all these qualities in one contact.

I would have no problems recommending Ben to anyone looking to buy or sell.

Thanks Ben, You are a asset to Staves! 

George Marshall January 2023 (Woodseats Sales)

Wow, where to even begin with Staves. The sudden passing of our father left us feeling overwhelmed by everything we had to get done, especially the sale of his house. Thanks to everyone at Staves one of the hardest times in our lives was made a little bit easier. Ben Willis was incredibly patient with me, even when I had 10+ questions each day he would answer anything I asked with patience and kindness. Ben also walked us through every process of the sale, and kept us very well informed at every twist and turn. Everyone who works at Staves was so helpful, and I will absolutely use them again in the future. Thanks guys, Katie Root.

Katie Root January 2023 (Gleadless Sales)

Great first time buying experience! Highly recommend!
After hearing the horror stories of what to expect from estate agents when buying, it couldn't have been further from the truth with Staves.

From searching for a property (and failing to get offers accepted) to successfully purchasing our first home; the service with Staves has always been friendly, honest and patient. Always going that extra mile e.g. offering to stay late at keys handover as we were stuck in traffic. It never felt like we were a number or commission to them, it was like speaking to a friend.

I'd come straight to Staves where Ben and the team deliver a proper quality and fair service for both buyer and seller.

Emily Gash December 2022 (Woodeseats Sales)

We couldn’t recommend Staves enough, from start to finish they was so professional. From Rob and Matt to Bens daily work and updates on the house sale, nothing was too much trouble for them. 10 out of 10.

Chris Sawyer December 2022 (Dore Sales)

We went with Staves to sell our house based on a recommendation, the number of houses they had for sale in the area at that time (easily the highest) and impressions of Rob upon valuation.
Those issues aside, the service, knowledge, attention to detail level of contact and overall 'after sales experience' we received from Rob and Louis was excellent. Louis was regularly in contact with us, even if it was to say there was no update. Louis would regularly advise on how we could help push things forward or explain why something was held up.
Would recommend Staves for anyone looking to sell their house in the Sheffield S8 and surrounding areas.

Daniel Buckley December 2022 (Woodseats Sales)

Outstanding service from Matthew and his team from the start of the process with competitive fees through to completion. Special thanks to Kate who was relentless on getting us ‘across the line’ and completing on what was not the most straightforward sale. In the nicest possible way, I hope I don’t have to use Staves for quite some time, but I wouldn’t hesitate to recommend them to anyone who needs a first class estate agent.

Claire Broughton November 2022 (Dore Sales)

Fantastic service, really went all out for us. Always available and more than happy to offer advice. Not looking to move again any time soon but if we do, we’ll be contacting these guys again.

Joe Clarkson November 2022 (Dore Sales)

Great service, Ben was fantastic with the whole process from start to finish and phoned us with updates regularly he went above and beyond. Thank you

Mr & Mrs Meredith October 2022 (Woodseats Sales)

I had used Staves on a previous occasion and there were great; pro-active, easily contactable and friendly. They were my first choice when I sold a house again in Sheffield and, again, they were really good , I would always recommend them.

Jane Cotton September 2022 (Dore Sales)

Bought a house via this estate agent and the service was great.
The team were friendly, quick responding to any emails and happy to answer any questions we had.
Communicated was excellent and kept us informed every step of the way.

Lorraine Haw August 2022 (Dore Sales)

We wish to commend Gail and Ben for the unfailingly courteous, obliging and efficient service we have received during the purchase of our first house. You both went above and beyond and made sure our experience with Staves was smooth and pleasant. We recommend anyone wishing to buy a property in Sheffield contact Staves!

Georgia Boyce July 2022 (Gleadless Sales)

The whole team worked well together to ensure the selling of my mothers house went smoothly. Their communication was excellent and the house sold within a week of going on the market. I would highly recommend Staves. All staff work efficiently and effectively and very friendly. Thank you

Allison Weston July 2022 (Dore Sales)

There are a lot of bad Estate Agents in Sheffield, but I found Staves to be different. From the get-go, I was in constant contact with Jack. He is highly personable, knowledgeable, enthusiastic and always eager to provide a good service and a pleasant experience. As a buyer, and not their primary client, I was still treated like a valued customer (and, I dare say, a friend in need). The same can be said for Ben, who gladly picked up Jack's workload in his absence with the same friendly approach.

My solicitors found it standard practice to pretend I didn't exist, and the bank seemed to purposefully try and sabotage the sale. It felt like the Staves team were the only ones who listened and actively offered practical solutions. Jack and Ben are a credit to the company and if you're looking for a painless move, I'd hands down recommend Staves as the go-to Agent in Sheffield.

Thank you for all your help and free therapy sessions, guys!

Daniel Sapier June 2022 (Woodseats Sales)

Absolutely fantastic from start to finish. In particular a big shout out to Ben who kept me informed and replied even though we had a time difference to contend with. I would highly recommend to anyone looking for an estate agents.

Alana Parker June 2022 (Gleadless Sales)

Excellent Service from Staves and especially Ben. Been with this agent for house sale/purchase and rental and they never disappoint. Thank you.

Mrs McLean May 2022 (Gleadless)

I felt very supported by the Staves estate agents ( especially Ben! Thanks again). Very friendly and ready to listen and talk when I needed some support during quite a stressful big move across country. Good at communicating to all the people involved.
Thank you Staves!

Helene Fletcher May 2022  (Woodseats Sales)

We would like to thank staves for their help in selling our home recently. Especially Ben who handled our file. We were impressed from the start as staves were quick to come round the house and view, explain all their processes/paperwork to us, and get us booked in for photos and live on the market very quickly. We had sold within weeks! 

We found that they had a large client base, and got us many viewings for our house and we’re very good at organising these to reduce disruptions to us, and at times that suited us. Staves even showed people round on our behalf on the times we couldn’t do due to work commitments etc. 

Ben handled our sale and was very easily contactable, reliable, and great with his communication giving us all the information we needed when we needed it. 

We were well updated through to the sale process and we also found that staves gave us fantastic advice and support when we had to relist our house, they also did this very quickly to prevent us loosing our house we were purchasing. We had both said without their help, we probably would’ve not relisted our house. 

Any issues we had we found that once we had contacted Ben or one of his team we have this resolved very quickly. Any queries we had were answered fast too and any time we were told Ben or the team at Staves would call back they always did even putting up with us when we were very stressed and had lots of questions. 

Even down to a last minute hiccup, staves quickly spoke with the solicitor team and sorted this out to ensure we could still move on our set day - we can’t thank Ben and the team enough they’ve been fantastic. 

We highly recommend staves and would use them again should we move and will certainly recommend them to family and friends

B Barton & H Rowlands May 2022 (Gleadless Sales)

Most impressed with the service I received from staves, Ben my agent was excellent very friendly and always got back to me if he wasn't available. Gave me great advice and got me top price for my home, the photos were very good I would definitely recommend them and wouldn't hesitate to use them again but hopefully I won't need to . Mention for Jack who was most polite and friendly. Massive thank you to Ben and Jack at the Gleadless office

Anonymous Homeseller April 2022 (Gleadless Sales)

Hand on heart, I don't think my wife and I would have been able to move to our dream home were it not for the team at Staves in Dore. Matt and Kate were with us every step of the way offering their support and sharing the perils of the modern day house move!

Andy Taurah March 2022 (Dore Sales)

I would recommend Staves Estate Agent without hesitation. Competitive rates, personalised approach, good communication and a very comfortable and confident service. They conducted all of our viewings which was our preference and it made life so much easier. They managed the bidding process on our house and got us an excellent price. They looked after us and the people buying our home really well. I would definitely use them again. Many thanks.

Amy Jenkin March 2022 (Dore Sales)

I've currently used Staves a couple of times in the past 12 months and have found them to be extremely friendly, professional and always eager to help.
A special mention to Ben Willis who has been excellent in the level of service he has provided us and has been exemplary and always approachable.

Antonio Vesuvio March 2022 (Woodseats Sales)

We recently sold with Staves and are really happy with the outstanding service we received. Our sale was handled by Ben Willis who went above and beyond throughout the entire process to ensure we were kept informed and up to date and was always at the end of the phone if we needed anything.
Ben was absolutely fantastic and we cannot recommended Staves highly enough.
Our sale was a really smooth process thanks to Ben and the team!

Amy Wright February 2022 (Woodseats Sales)

I will be forever grateful for Bens sunny voice at the other end of the phone for the last seven months. I wish you many blessings for your future happiness. 

Barbara Staniland February 2022 (Gleadless Sales)

Matthew was great right from the start and was very helpful in communicating between us and the sellers. Would definitely look to Staves first when we consider moving.

Gabriella Kocsis January 2022 (Dore Sales)

We looked at a few Estate Agents to sell our property before deciding to instruct Staves. We have been very pleased with the service and advice that Staves and in particular Matt and Kate have given us. They were always very friendly, helpful, responsive and professional. I would highly recommend them.

Anne Tongue January 2022 (Dore Sales)




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