Testimonials

What Our Customers Say...

Excellent Service from Staves and especially Ben. Been with this agent for house sale/purchase and rental and they never disappoint. Thank you.

Mrs McLean May 2022

I felt very supported by the Staves estate agents ( especially Ben! Thanks again). Very friendly and ready to listen and talk when I needed some support during quite a stressful big move across country. Good at communicating to all the people involved.
Thank you Staves!

Helene Fletcher May 2022 

We would like to thank staves for their help in selling our home recently. Especially Ben who handled our file. We were impressed from the start as staves were quick to come round the house and view, explain all their processes/paperwork to us, and get us booked in for photos and live on the market very quickly. We had sold within weeks! 

We found that they had a large client base, and got us many viewings for our house and we’re very good at organising these to reduce disruptions to us, and at times that suited us. Staves even showed people round on our behalf on the times we couldn’t do due to work commitments etc. 

Ben handled our sale and was very easily contactable, reliable, and great with his communication giving us all the information we needed when we needed it. 

We were well updated through to the sale process and we also found that staves gave us fantastic advice and support when we had to relist our house, they also did this very quickly to prevent us loosing our house we were purchasing. We had both said without their help, we probably would’ve not relisted our house. 

Any issues we had we found that once we had contacted Ben or one of his team we have this resolved very quickly. Any queries we had were answered fast too and any time we were told Ben or the team at Staves would call back they always did even putting up with us when we were very stressed and had lots of questions. 

Even down to a last minute hiccup, staves quickly spoke with the solicitor team and sorted this out to ensure we could still move on our set day - we can’t thank Ben and the team enough they’ve been fantastic. 

We highly recommend staves and would use them again should we move and will certainly recommend them to family and friends

B Barton & H Rowlands May 2022

Most impressed with the service I received from staves, Ben my agent was excellent very friendly and always got back to me if he wasn't available. Gave me great advice and got me top price for my home, the photos were very good I would definitely recommend them and wouldn't hesitate to use them again but hopefully I won't need to . Mention for Jack who was most polite and friendly. Massive thank you to Ben and Jack at the Gleadless office

Anonymous Homeseller April 2022

Hand on heart, I don't think my wife and I would have been able to move to our dream home were it not for the team at Staves in Dore. Matt and Kate were with us every step of the way offering their support and sharing the perils of the modern day house move!

Andy Taurah March 2022

I would recommend Staves Estate Agent without hesitation. Competitive rates, personalised approach, good communication and a very comfortable and confident service. They conducted all of our viewings which was our preference and it made life so much easier. They managed the bidding process on our house and got us an excellent price. They looked after us and the people buying our home really well. I would definitely use them again. Many thanks.

Amy Jenkin March 2022

I've currently used Staves a couple of times in the past 12 months and have found them to be extremely friendly, professional and always eager to help.
A special mention to Ben Willis who has been excellent in the level of service he has provided us and has been exemplary and always approachable.

Antonio Vesuvio March 2022

We recently sold with Staves and are really happy with the outstanding service we received. Our sale was handled by Ben Willis who went above and beyond throughout the entire process to ensure we were kept informed and up to date and was always at the end of the phone if we needed anything.
Ben was absolutely fantastic and we cannot recommended Staves highly enough.
Our sale was a really smooth process thanks to Ben and the team!

Amy Wright February 2022

I will be forever grateful for Bens sunny voice at the other end of the phone for the last seven months. I wish you many blessings for your future happiness. 

Barbara Staniland February 2022

Jack was great right from the start and was very helpful in communicating between us and the sellers. Would definitely look to Staves first when we consider moving.

Gabriella Kocsis January 2022

We looked at a few Estate Agents to sell our property before deciding to instruct Staves. We have been very pleased with the service and advice that Staves and in particular Matt and Jack have given us. They were always very friendly, helpful, responsive and professional. I would highly recommend them.

Anne Tongue January 2022

I've been dealing with Jack Buxton whilst purchasing a buy to let property, and I can hand on heart say that Staves (in general) and Jack, is the most enjoyable experience I've ever had with an estate agent. Very responsive, friendly, nothing is too much trouble, and I do feel like I'm speaking with a real person and not just a cog in a machine. The purchase took a lot longer than expected and they've been excellent every step of the way. I cannot recommend highly enough, a real diamond in the rough! Thank

Lizzie Russell December 2021

I bought a house through staves with Jack and he made the whole process so much easier! We had a few hold ups and Jack was great at keeping me updated and speeding things up!

Janine Covell December 2021

Thank you so much! You have all been great from start to finish. Special thanks to Rob for always being on the end of the phone & email when i needed you. 

Louise Marshall November 2021

Bought a house that was on the market with Staves. Dealing with Ben Willis was brilliant. He was so helpful and always followed through and did what he said he would do. Thank you

Mark Thompson November 2021

Excellent service ! The staff are patient and enthusiastic. The informations are provided in detail. I would like to recommend to my friends

Wai Kwok Wong October  2021

Thank you for all the help you have given me during the sales process of my house. I must say a huge thank you in particular to Ben - He has been extremely helpful during the last few weeks.

Ann Hartley September 2021

Staves are affordable and professional with friendly informative staff, I enjoyed liaising with Ben throughout the process building rapport as we went along. Ben was quick to keep me updated with progress and helped manage my exuberance and expectations through a long and protracted sale.

Greg Winter August 2021

Very professional and friendly. Ben and Jack have kept us up to date with each viewing

Christine Ferguson July 2021

We purchased our first home through Staves - we had fantastic communication throughout the bidding process and then once we had our offer accepted we hit a few bumps in the road. We were so grateful to Ben who always called us back or replied to emails. We didn't have a clue what we were doing and so if it wasn't for him actually reaching out to us and advising of what was going via the emails, then I don't know if the sale would have ever made it. Thank you so so much Ben & all of the team at the Woodseats office. We both agreed that when we sell, we will 100% be going to Ben because we trust him completely. Thank you so much - We owe you a Peroni/Moretti or 2!

Melissa Reeves July 2021

Kate has been very helpful from the start - friendly and providing good advice.

Miss Bell June 2021

Made our house sale/purchase go as smoothly as possible especially given the recent restrictions due to the pandemic. Special mention for Ben for keeping us fully informed on the progress, and for his help and professional attitude throughout.

Mr South June 2021

Staves is a top tier estate agent, their knowledge of the market in the areas in which they operate is second to none. My main contact at Staves was Ben Willis. What can you say about Ben? Well, if I was setting up as an estate agent in Sheffield the first thing I would do is hire Ben, the second thing I would do would be to put him in charge. It is refreshing to encounter an individual who is so on top of their brief. Ben must be dealing with dozens of contracts at any one time yet you get the impression that you are the only client he is working with. You do not need to chase this agent for information, they tell you, whether the news is good or bad, and they do this in a professional and good humoured way.

Gren Barnet June 2021

We have just bought our first house which was on the market with Staves. Despite it being a long and complicated process for a number of reasons Staves maintained excellent communication and pro-activity throughout. The case handler for our property, Ben, couldn't have done more for us and was always more then happy to help us chase when required. I would highly recommend.

Alexandra May 2021

An open, transparent, caring, no nonsense service with friendly approach. I would recommend highly this estate agent.

Mario Cristofis May 2021

During a pandemic, it was good to have Staves working for us and co-ordinating the potential buyers and informing us of who, what were and when. They helped us sell our house fairly quickly and achieve a good price. Ben our main liaison person was very knowledgeable and helpful and kept us on track. Would recommend the company as they have a lot of local knowledge and gave good support.

Mark Warren May 2021

We had great service from the Staves Dore team for our house sale and house purchase at a very competitive price. Matt, Kate and Kate were extremely helpful at all stages of the process. Would definitely recommend.

Rachel Powell April 2021

Matt and the team were great at handling the sale of our property. They provided a full viewing service and kept us updated throughout the process. Thanks for your service.

Rob Whitely April 2021

I recently sold my property and bought another for a new home. I was extremely disappointed with the whole idea of conveyancing during the sale of my property... And then I had to deal with Staves Estate Agent.... Ben Willis... Who were acting for my vendor. I cannot recommend them enough for anyone in need of an estate agent. They are extremely friendly, very responsive and Ben who I dealt with is truly a credit to Staves.

Arthur Magamba April 2021

Kept me in the loop at all times and helped me to provide a quick sale. Very professional and quick responses at all times, Thank you!

Lauren Furniss April 2021

Fabulous and persistent service from Staves! Thank you especially to Ben Willis at Woodseats Office who dealt with our purchase, much appreciated! Would definitely recommend!

Charlotte Lawton April 2021

I'm thoroughly pleased with Staves in every aspect in my dealing with them. Matthew's listing was excellent which definitely helped with selling the property that would probably be considered an acquired taste for most. Ben dealt with every query professionally, quickly and clearly at every stage helping make the sale as smooth as can be. I would absolutely endorse Staves for selling your property. It's a pity that we can't know Staves would be there to sell to us also!

Paul Batty April 2021

I am no lover of estate agents after having some very bad experiences over the past 15 years but I just have to say that Matt & his team at Staves are the exception. They got us our dream house and sold our old property swiftly & efficiently. They were always available, helpful and professional. Wouldn't hesitate to use them again in the future.

Paul Batty March 2021

Ben Willis, A pure asset to Staves he was with us every step of the way even chasing our solicitors to find out what our next move was,(our solicitors were useless)
Absolutely blinding service from Ben, I hope your lucky enough to have him help you out with a tricky move.
He really did help us out when it got to frustrating, his communication was above excellent.

Chris March 2021

We worked with Ben from Staves, over several months, whilst buying our new house. He was very friendly, helpful and good at looking after us throughout the process.
Yet to see what it's like to sell a property through Staves, but I wouldn't hesitate.

Jo Breese March 2021

Really professional and efficient when helping me with my house sale! Would recommend to anyone! Staff were exactly as I’d like too!

Harry Warwick March 2021

We had a good experience with Staves Gleadless from the beginning. They offered a free valuation and got our property on the market very quickly. They even popped back to make sure we had photos of our garden on a sunnier day. The property had six viewings lined up back-to-back for the next day within a few hours of listing which was great. Once we'd accepted an offer, we dealt with Ben for the remainder of the process to completion. He was really helpful, always available to answer queries and when it got a bit mad towards completion, he was the one who rang up and down the chain making sure everyone was on the same page. He was basically the go-to guy if you wanted something getting done. Would highly recommend Staves Gleadless for their quick, efficient and professional service.

Lauren Fenton February 2021

Really helpful & friendly Estate Agent. Ben gave us great service and communication throughout the process & helped us through the extra difficulties that arose with lockdowns etc. Would highly recommend them.

Helen Lagos February 2021

With it being my first time buying a house and new to the house market I was a little uneasy and unsure on how the whole buying of property works. However, the people at Staves made the whole transition easy and friendly, walking me through each step making sure I fully understood every detail before completing the sale of my new stunning home. I know for others like me, growing up and getting on the property ladder seems a massive step but I can’t recommend highly Staves for how they really take the time to listen to there customers and truly offer the best advice, support and effort to ensure they buy the home that suits them.

Dom Webster January 2021

We couldn't thank staves enough for all their hard work. Ben was amazing he always kept us up to date with everything. Thank you

Laura Grainger December 2020

In the last 8 years we’ve used staves to sell and purchase 3 houses. They’re friendly and very professional

Terry Hulley December 2020

After a big hold up due to Covid-19, I eventually completed the sale of my Mum's house last Friday. However, during the 7 months since the acceptance of an offer on the property, Matt, Rob and Ben have kept me in the loop with updates on progress or to just touch base if there has been nothing to report. They have answered my silly questions, responding promptly at all times in a friendly and professional manner. This company came recommended by family and I am so pleased I agreed to use their services - I cannot recommend them highly enough. I am not intending to move in the near future, but I wouldn't hesitate to use them again. Thanks Guys.

Kath Johnson December 2020

We had an offer accepted on our new house in January and were resigned to losing out when the first lockdown was announced.
Nevertheless the team at Staves worked tirelessly to get everything over the line quickly and we’ve now been in the house for three months.
We’re settled in and love the place.
Couldn’t have done it without Staves energy and perseverance. Especially young Ben.
Hats off all round.

Richard Jones November 2020

I've rented my house out through Staves for about 7 years and we just completed on the sale of it. I've nothing but positive things to say and their service and value for money over that time has been nothing but impeccable. Thanks

Xanthi Toupoyannis November 2020

Thank you Ben (Woodseats Branch) for your commitment and help throughout our lengthy sale, you were very professional and humorous at times when I needed you to be (kept me sane) . Thanks again

Julie Mizler October 2020

Great estate agents very easy to deal with. Ben was particularly helpful and very quick to respond to any questions. I would use them again without doubt.

Chris Johnson October 2020

I cannot thank Staves enough for finding me my dream home! They took care of everything for me and kept me fully informed throughout. I would highly recommend!

Maureen Hague October

Sold our house with staves last month, good service and great attention to detail from Ben in particular, he chased up many things and kept the ball rolling.
Would certainly use staves again in the future.

Daniel Frost September 2020

Helpful and efficient staff. My property had offers within a few days of going on the market. Staff made me feel warm and toasty.

Louis Hutchinson September 2020

I'd like to say a big thank you to Ben at Woodseats branch for pulling it all together at the last minute on a difficult sale. He returned calls promptly and helped me through this. Thanks Ben!

Louise Smith August 2020

Having looked at a few estate agents we opted for staves and we are glad we did, we have had nothing but great service from all the team involved especially Matthew and Ben . They were very professional and friendly at all times and answered all my questions as a novice house seller! Thank you for the wonderful service and understanding! We would definitely recommend.

Jayne Bellamy July 2020

When it came to selling our house Staves was the choice being a local business and highly recommended, they didn't disappoint.The service from start to finish was 100%. Our house sold within 2 weeks and above the asking price!
Ben has been a star throughout, he was our main contact at Staves, he kept us updated every step of the way, he kept our buyer updated as she waited for us to find another property. His constant communication between us would not have been done anywhere else as he went above and beyond to keep both parties happy. Finding properties, making appointments and explaining processes. I would have been lost in the housing market without Ben's help.

Liza Myles June 2020

Myself and my 2 sons would like to thank staves for their Excellent service the young man called Ben Willis was outstanding in everything he did for us this young man is a credit to staves and i for one give him 5 stars out of 5.

Paul Sheldon March 2020

Having looked at a few estate agents we opted for staves and we are glad we did, we have had nothing but great service from all the team involved especially Matthew and Ben . They were very professional and friendly at all times and answered all my questions as a novice house seller! Thank you for the wonderful service and understanding! We would definitely recommend.

Jayne Bellamy March 2020

When it came to selling our house Staves was the choice being a local business and highly recommended, they didn't disappoint.
The service from start to finish was 100%. Our house sold within 2 weeks and above the asking price!
Ben has been a star throughout, he was our main contact at Staves, he kept us updated every step of the way, he kept our buyer updated as she waited for us to find another property. His constant communication between us would not have been done anywhere else as he went above and beyond to keep both parties happy. Finding properties, making appointments and explaining processes. I would have been lost in the housing market without Ben's help.

Liz Myles March 2020

 

 

 

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