Testimonials

Wendy was helpful in every way possible and nothing was too much trouble. She has made my experience of moving a smooth path. Other members of staff have also been very good. Overall I have been very impressed with the service. Thank You.

Mrs Morris June 2017

 

Recently sold my house through Staves and was very impressed with their service. I found them to be very professional and much more approachable the agents I’ve dealt with in the past. The photos and brochures were great and they achieved a good price which I was happy with. Very helpful when communicating with solicitors too. Would use them again.

Mr & Mrs Holdaway May 2017

 

We purchased our first house via Staves, the estate agent was exceptionally helpful and supportive through the whole process. I would highly recommend.

Lisa Williamson May 2017

 

Thank you for all your help with the sale of my house. You made it so much easier for me! Your service and support throughout the process is greatly appreciated. Hopefully we won’t be moving again but if we do we will be sure to use you.

Kaye Saunders May 2017

 

Nothing but positive things to say. You sold my really quickly and for a great price which meant we were able to buy the house of our dreams! Many thanks for all your help!

Mr & Mrs Tyree April 2017

 

Very impressed! House sold in under 2 weeks for over £10,000 over the asking price. Was kept informed at every stage. I would certainly recommend Staves to anybody wanting to buy or sell.

Mr Smallwood March 2017

 

Top Service! Had Matt from Staves round as I was in the process of relocating down South for work. Valuation was what I hoping for and fees charged were also reasonable. What sold me was how passionate he was about his business, along with the fact that all his staff were local and had years of experience! Our sale went through smoothly, all guided along nicely by the guys in the office at Woodseats. Just want to say a big thanks for taking the stress out moving!

Mr Williams February 2017

 

All the staff have a very positive attitude, especially Matthew who was keen to highlight the possibilities the house offered for buyers, rather than be downbeat about its prospects like other estate agents that valued it. I would have no hesitation in using Staves again and have recommended them to friends in the area.

Mrs Taylor December 2016

 

Quick, easy & fuss free sale, exactly what I was after with the property being empty! Updates were prompt and regular, the whole process couldn’t have been any better. Thanks to all the team!

Mr Hollister November 2016

 

The Woodseats branch kept everything running smoothly on a daily basis and nothing was too much trouble for them, particularly useful as I live several hundred miles away! Would highly recommend to family and friends if they are looking for a first class service. Thanks again!

Mr Cowley November 2016

 

Thanks for all your help along the way, constant feedback throughout the process kept us well informed, especially at tricky points in the sale. Would definitely recommend!!

Mr & Mrs Whitaker October 2016

 

We were kept informed at every stage of the sale process. Communication is a big part of an estate agents job and Staves were perfect.

Mr & Mrs Le Grande September 2016

 

Staff at the Gleadless branch went above and beyond to facilitate the completion of our purchase. Both Michelle & David were brilliant, thank you so much!

Mr & Mrs Wild August 2016

 

All the staff at Staves were very helpful and friendly towards us, very impressed with the service received and would highly recommend to family and friends.

Mr & Mrs Weatherstone July 2016

 

We were very pleased with the service from Staves. Communication was excellent, appointments were held on time, answers and explanations to various questions were always clear and exhaustive. I recommended several of my friends to Staves!

Mr & Mrs Podlasek June 2016

 

The Gleadless Branch kept me fully informed along the way, I especially appreciated the regular updates from Michelle which put me at ease.

Ms Jenny Wu June 2016

 

Everyone at Staves were very amiable. The sale progressed very quickly once we received an offer and we were kept fully informed along the way.

Mr Pigott May 2016

 

Staves do exactly what they say they are going to do and Wendy in particular provided an excellent service, she’s a real credit to the company. Would highly recommend!

Ms Helen Knight April 2016

 

Wendy was always prompt with replies to phone calls or emails. She was also thoughtful and kind at a difficult time for us, especially when dealing with issues from difficult buyers. We only wish that Staves had a branch down South to help with selling ours!

Mrs Hole March 2016

 

Michelle gave us a very friendly service and was always there at the end of the phone whenever we needed advice. Her understanding of our needs was a key part of the selling process and I would highly recommend her and Staves to anyone. 

Miss Angela Ibbotson March 2016

 

I have recommended Staves to anyone who is considering moving, Wendy has been very pro-active & helpful and all in all I am really pleased with the service I received. We were particularly impressed with the fact that the sale was monitored throughout. Also they kept in touch even before the house was sold, this was most unusual in my experience & we really appreciated it. Thanks!

Jane Cotton & John Barker February 2016

 

I’d just like to say a big thankyou to you for all your professional service. It was a welcome breath of fresh air after all the stress of dealing with one of your competitors for 22 weeks. All the best for the future!

Mr & Mrs Richardson January 2016

 

Thank you for your help Michelle & David in selling our house, the whole experience has been painless and I would definitely recommend Staves to all my friends. The professionalism that you showed was second to none, nothing was too much trouble.

Mr & Mrs Hulley January 2016

 

From start to finish, and even post completion, the team at Staves have been nothing short of fantastic. The customer care is both efficient and considerate and I have already recommended them to friends and family. James’ attitude, demeanour and personal touch was fantastic, we found other agents to be pushy and more expensive too!

Mr Pike January 2016

 

The selling process with Staves has been fantastic. As you know we live in New Zealand which was always going to be a challenge but the process has been smooth with the help of Staves. They have a friendly open service and are always willing to go the extra mile.

Mr Ford December 2015

 

Thank you so much for all your help with the sale of our house. We will certainly recommend Staves to others.

Mr & Mrs Gray December 2015

 

Thank you for the help and professionalism that you showed at all times towards myself, my wife and my sister, in the time that it took to sell my late mothers property in Dronfield Woodhouse.

Mr Dennison December 2015

 

James & Lucy were very professional, friendly and helpful. We were very happy with the service from start to finish, there was no pressure after the valuation which then made the decision to go ahead with Staves that much easier. The competitive rate was also a plus point.

Mr & Mrs Sanderson December 2015

 

I was particularly impressed with how friendly the team were and would highly recommend the Gleadless branch!!

Lindsey Hackett November 2015

 

Very happy with the customer service given from Michelle. She always returned calls and always gave as much information as she could.

Kelly Glossop November 2015

 

Michelle kept us fully informed throughout the whole process. She was also very approachable which made things so much easier!

Sarah Turner November 2015

 

What really impressed us was the way we are able to contact you with any problems during the sale of our house and the speed in which they were solved. Thank you so much.

Mr & Mrs Myers October 2015

 

I appreciate the care & consideration you gave to me.

Mrs Elliot September 2015

 

Wendy and Steve (viewings) have provided an exceptional service. Wendy has been a wonderful resource, to support and advise us throughout. We have been so pleased with how Wendy has been consistently reliable with communicating any info to us alongside providing advice that we have recommened Staves to our neighbour. Thank you very much!

Mr & Mrs Nadin September 2015

 

Very professional and prompt service. Staves Estate Agents acted on my instructions quickly and found me a buyer promptly. I was impressed with their service.

Angela Masson September 2015

 

I appreciate the efficiency with which my house was marketed and sold in a very short space of time. I was given good advice on its selling features and give constant up dates re viewing appointments. I was able to ask advice in regards to other issues including surveys and closed bids, which was very helpful at quite a stressful time!

Maria Evison September 2015

 

The superb brochure was expertly put together. Local branch so it was easy to call in to have a chat with Wendy. Excellent reputation and many “Sold” signs around my estate – basically monopoly of estate but easy to see why. Sold within two days which was brilliant! I would happily recommend Staves to anyone wishing to sell their property.

Wendy was brilliant, she managed my sale expertly when a tricky situation occurred. Her calm approach and rationalisation towards events meant that she was able to take a neutral stance and agreed a suitable way forward for both buyer and vendor which eventually managed to secure the sale when it appeared to be a lost cause, well done!

Mr Robert Hall August 2015

 

Brilliant service, saw to everything from showing round potential buyers to sorting solicitors. Made selling the house easy and stress free!

Mr & Mrs Plummer August 2015

 

Just can’t thank you enough! Thanks for all your help in getting us ‘on the move’ you’ve been brilliant.

Mr & Mrs Kay August 2015

 

We have been really impressed with the service we have received from Staves at all times during the purchase and are very grateful for that. This is in stark contrast to our experience with other estate agents in the Dronfield area.

Chris & Becca Gibbons July 2015

 

Professional from start to finish in particular Wendy was outstanding. It’s a stressful time, but her attitude and modulated voice whilst juggling difficult circumstances was remarkable.

Lesley Lappin July 2015

 

Dealt predominantly with Wendy and Ben who were both excellent at communication, very patient with any concerns or queries and always quick to respond!

Mr & Mrs Kenny July 2015

 

I just want to say a massive thankyou for all your work on our behalf. A special thankyou to Wendy who promised to “hold my hand throughout” and she certainly did! Good luck in the future.

Jane & Stuart Hodkin July 2015

 

Personal service was exceptional, nothing was too much trouble thanks to Matthew.

Mr & Mrs Schumacher June 2015

 

I am very happy with the attention i have received. Many thanks to Wendy for her help during the sale of my Mother’s property. I was grateful to Staves for showing prospective buyers round the property and their help and advice during the negotiating and selling process. They were always quick to answer the phone and if necessary ring back if queries could not be answered immediately. I would happily use Staves again.

Mr Jeff Shaw June 2015

 

Staff were friendly and polite which is hugely important as buying/selling a property is very stressful & you need to believe the estate agent is doing there best to support you & see the sale through! Also the fee’s that Staves offered were very competitive.

Kathryn Drake June 2015

 

We’ve been very pleased with the service we received, we were delighted when Robert walked to our property in knee deep snow just to get our property online the same day! Also we have to give credit to Wendy who called us nearly everyday to provide us with an update.

Mr & Mrs Taylor April 2015

 

The service we received from Staves has been excellent; a most professional, helpful, receptive and attentive team, particularly Wendy! The efficiency and professionalism with which Wendy in particular dealt with our questions and concerns throughout the whole process was a delight!

Mr Birtles, Mrs Smith & Mrs Godany February 2015

 

We’ve been very happy with the service and appreciated the recommendation.

Andy Baker January 2015

 

Just wanted to say a big ‘Thank you’ in advance of completing on Friday. I really appreciate all your help and support through the last few months.

Jo Hewlett January 2015

 

Wendy offered us good suggestions on how to generate more interest in the property and get more viewings and always kept us informed of what was happening.

Mr & Mrs Ogden January 2015

 

Wendy was wonderful, nothing was too much trouble for her!

Kate Beeden January 2015

 

Very good service all round, particularly from Michelle who provided useful advice.

Mr Larder December 2014

 

Matthew Staves was the only Estate Agent I met in the process of having our home valued that I felt was actually genuinely pleasant and had time for me. We have a small house and I felt the other valuers did not want to waste their time with it. There was also no pressure or ‘flannel’ from Matthew, unlike the others. They have been absolutely fantastic throughout the whole process, particularly Wendy who dealt with our sale. Wendy’s communication has been excellent, always keeping me informed with as much notice as possible about viewings and seeking & delivering feedback on the viewings straight away. The offer process went to sealed bids and I felt all was fair and as transparent as possible under the circumstances. Wendy also gave advice when I asked, always very sound advice as it turns out, she is clearly experienced and excellent at her job and uses this to support her customers best interests. Its the first time I have sold a house and I felt Wendy guided me through the process expertly and kindly, always happy to answer my (sometimes silly) questions! In contrast my experience of buying a property through one of their competitors has been unpleasant and unhelpful. This only highlights the thoroughly superb customer experience Staves offer through every step of the process of selling a property. Truly fantastic and highly recommended. Thank you!

Liz Dew December 2014

 

We were kept well informed throughout the whole process, the service we received was excellent and we will definitely recommend Staves to anyone wanting to sell a property!

Mr & Mrs Halpin December 2014

 

We feel you served a very professional service throughout the sale and Michelle was very informative and helpful

Mr & Mrs Machin November 2014

 

The friendliness of the whole office was fantastic!

Nigel Palmer November 2014

 

Great communication throughout the whole process, had very swift responses to any queries and they found a tenant very quickly!!

Mr & Mrs Hall November 2014

 

Robert was always helpful and willing to give advice.

Barbara Oldale October 2014

 

The staff was always prompt and friendly and always returned my calls.

Helen Ferns October 2014

 

The representative was timely, friendly and informative. We were also happy with the competitive fees.

Mr Matthew Howard October 2014

 

Very impressed with the speed at which you managed to sell my property. Also, thank you for your expertise and tenacity in ensuring the sale went through without a hitch. Hopefully we won’t be moving again, but if we do we will be sure to use Staves!

Mr & Mrs Marsden September 2014

 

Very friendly staff. A very smooth & satisfactory transaction.

Ms Gillian Naseby August 2014

 

We were very impressed with the very warm, friendly & professional way we were dealt with.

Mr & Mrs Harding August 2014

 

The efficient service we received was brilliant from all members of staff.

Mr & Mrs Holland July 2014

 

The staff, especially Michelle were very helpful and friendly and kept me up to date at all times. A very good service that I would be happy to use again!

Katrina Parkes June 2014

 

I was very pleased with the service and found the atmosphere in the Dronfield office to be very friendly and professional. Well done!

Mrs Sharp June 2014

 

Just a short note to say how impressed we were with the service we received. Our house sold in under 2 weeks for the full asking price and thereafter we were updated on a regular basis as to the progress of both our sale and our purchase. I will definitely be recommending Staves to anyone I know wanting to move house.

Mr & Mrs Hague May 2014

 

Thanks for your hard work and enthusiasm throughout the sale.

Mr & Mrs Harman May 2014

 

Friendly and professional. Michelle kept me informed at all times and I felt valued as a customer. Michelle treated me as an individual, understood my needs and empathised with the situation

Trixie Sanderson April 2014

 

I found the service of Staves very quick and efficient in the sale of my property. I was very pleased with the support I received throughout the process as we had constant communication every step of the way.

Roger Robertson April 2014

 

The staff were very speedy and efficient in dealing with the sale of my property and I was kept informed at all times.

Philip Peatfield April 2014

 

Very friendly efficient service, good quality brochures and had very competitive fees.

Mr & Mrs Bendelow April 2014

 

I received a very professional service from Staves, the staff were very friendly and helped me all the way through to completion.

Tony Tigwell March 2014

 

I was very pleased with the service you provided. The house was not on the market very long and the sale completed without a hitch. The whole process was made very easy by you conducting the viewings.

Geoff Booth March 2014

 

Well done Michelle, thank you ever so much for our help and we will be using you in the future!

Rachel Louise Palmer & Matthew Tomas March 2014

 

We were always kept informed by Robert which made it a smooth process, the staff were very positive throughout the sale.

Louise & Pat Burling February 2014

 

I was very impressed with the professionalism carried out throughout my sale. I was kept up to date with the day to day proceedings all the way through till completion

Mrs Smith February 2014

 

Very efficient friendly service, also very helpful given that you were selling my fathers house.

M J Mcauley February 2014

 

Michelle was very helpful and professional. The price I achieved was higher than I had expected and it sold within a couple of weeks as well!

Matthew Rowland February 2014

 

We always found the staff very helpful, Michelle was always willing to talk things through with us, it was like talking to a friend.

Mr & Mrs Bowen January 2014

 

We were impressed with Matthew on his first visit, he took full details of the property. Matthew exceeded our expectation with his valuation of the property and they achieved the full asking price.

George Shillito January 2014

 

Thank you to all, especially Will for his excellent service.

Martin Cobb January 2014

 

Michelle was amazing, thank you for everything & for going above and beyond my expectations.

Paula Wootton January 2014

 

Michelle was always very helpful and kept me informed at every opportunity.

Molly Allen January 2014

 

We felt that the whole service was quick, efficient and very clearly explained. But most of all we were very pleased with how quickly our property was sold.

Daniel & Susan Lewis January 2014